The Weekly Workplace

Episode #42: As a Woman in Business: What I Know Now That I Wish I Knew Then

When Rae started her career in business in the early 80s, fresh out of college, she often says she was kickin’ butts, and takin’ names!  She simply states from her perspective, that’s how women got ahead in those days and that quite honestly it was expected of men to be hard-nosed, facts-over-feelings, get-it-done no-matter-what.  If a woman took that approach, she was considered overbearing. That’s just the way it was.  Rae got it done; she advanced, and she had the fancy title, but at what expense? Join Rae & Bryana in this special episode focused on women as they discuss lessons learned and how even yesterday has something to teach us.
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Episode #41: How to Recognize Others

The workforce is starved for recognition. Too many times managers, leaders, or even coworkers get caught up in their own work, they forget to recognize the many contributions of the people they work with. In this episode of The Weekly Workplace, Dewey and Bryana offer tips and techniques to help you recognize the efforts and outcomes of others.    
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Resources: 
Kouzes, J. & Posner, B. (2003). Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others. John Wiley & Sons, Inc. 
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #40: Learning to Say No

There are many reasons why it’s hard to tell someone no, from not wanting to let someone down, to simply not knowing how. This episode of The Weekly Workplace will help you understand your motivation for saying no, as well as help you find the words to set your boundaries and say "NO" when it's appropriate.
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Episode #39: ”At Least” is a Horrible Way to Start

Have you ever responded to your colleague’s emotionally intense story with “At least…” or even “I understand…” or how about “When I went through that…”?  These are not very empathetic responses at all. Join the MTI team as they discuss what empathy is as how to be a more intuitive and empathetic listener.
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Resources:
Brown, Brene. (2018). Dare to Lead: Brave Work. Tough Conversations. Whole Heart. Random House.
Brown, Brene. (2021). Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience. Random House. 
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #38: Performance Management, Does it Feel Like Doing Your Taxes?

Performance appraisals often feel like doing your taxes. They come around once (or even twice) a year, the emphasis is on completing the forms, and must be completed on time by a certain due date. Often what is lacking is meaningful feedback about someone’s performance on the job, and their future developmental needs. Join Dewey, Rae, and Bryana as they describe both the formal approach to performance management, the written appraisal, and the informal role that coaching can play to improve performance and increase employee engagement. 
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Episode #37: Letting Go of Toxic Things

How often have you ever let who you truly are be defined by the things you have; the car you drive, the clothes you wear, the neighborhood you live in, even the people you associate with?  When you are young and dependent on others, you have little choice in the matter.  By the time you are old enough to make your own decisions, pay your own bills, you might believe this really IS who you are and become accustomed to whatever is in front of you – good or otherwise.  As we turn the page on a new year, maybe it’s time to re-evaluate that perspective and really take inventory of the things that are serving you because you aren’t limited by who you think you are but by who you think you are not.  Join Dewey, Rae, and Bryana as they discuss the hard reality of taking life inventory, raising your awareness, and saying goodbye to the toxic things in our lives so you can move forward.
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Episode #36: Beyond the Holidays

It's easy to consider giving and societal contribution during the holiday season, but what about the rest of the year? For organizations, it's important to remember your employees are always watching and have an expectation that the work you do is more than just about the profits. According to a study, 63% of Americans are hopeful businesses will take the lead to drive social and environmental change. As organizations are hungry for talent, they've got to be willing to create a shared purpose with potential hires in order to retain and keep them. Join Bryana as she chats with David Holtgraewe, Chief Operations Officer at Heart of Missouri United Way about the impact in the workplace and in the community when organizations embrace corporate social responsibility. 
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For more information about Heart of Missouri United Way or to get involved, call them at 573.443.4523 or visit https://uwheartmo.org/. 

Episode #35: The Shortcut to Success

Mentoring is a collaborative relationship between a mentor and a protégé for purposes of growth, learning, or development. A good mentoring process can easily help people become more effective at work, learn new skills, develop greater confidence in developing personal networks, and make better decisions. Join us on this episode of the Weekly Workplace as the MTI team explores this process, how organizations are using it to improve, and its benefits to the organization.
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Episode #34: That‘s a Wrap!

With the excitement of a new year - a fresh start just around the corner - many people spend time reflecting back on how the current one's gone. As important as it is to learn from valuable experiences behind us, looking ahead can make us even more successful. Join the MTI team for the final episode of 2021 as they discuss a few items in the rearview mirror and a whole lot of things ahead.
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Episode #33: Tis the Season!

From crowded stores to crazy cousins, the holiday season can bring a variety of experiences, all sharing one common denominator: stress. A recent study found 88% of people believe the holidays are the most stressful time of the year. In this episode, the MTI team gives you a peak into their lives this holiday season and provides tips for handling the holiday hubbub.
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Resources:
Big rocks & little rocks
Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People. Simon & Schuster.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.
 

Episode #32: Stop Biting Your Nails

Habits. Good, bad, or indifferent, we've all got 'em and they're all serving you in different ways. But how do they work? If you needed to change one, where would you start? In this episode, the MTI team discusses what makes a habit, the science behind the habit loop, and strategies for replacing bad habits with new, productive ones. 
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Resources:
Clear, James. (2018 October 16). Atomic Habits. Penguin Publishing.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #31: Champions for Change

Charles Darwin once said, “It is not the strongest of the species that survives, nor the most intelligent; it is the one most adaptable to change.” The world around us is constantly evolving. We grow, we develop, we innovate, WE CHANGE!  Organizations and teams are no different. If you are not evolving, changing, and innovating, your competitors sure will. This episode of the Weekly Workplace highlights what leaders can do to be champions for change.
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Resources:
Scott, C. & Jaffe, D. (2003 November 26). Managing Change at Work: Leading People Through Organizational Transitions. Crisp Publications. 
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #30: The Key to Riches

We've figured it out and we want to share it with you - the key to riches. And you won't even have to buy a lottery ticket! Join the MTI team as we discuss the impact of this one small thing that changes everything!
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References:
Westover, Jonathan. (2020 December 29). The Benefits of Showing Gratitude in the Workplace. Forbes. https://www.forbes.com/sites/forbescoachescouncil/2021/12/29/the-benefits-of-showing-gratitude-in-the-workplace/?sh=6bea9e3717dd

Episode #29: Back to Basics

Finding any information you want when trying to improve as a leader is as easy as a few key strokes and the click of a mouse. However, it’s the simplest consideration that often reveals the most. In this episode, the MTI team discusses the importance of kindness and the impact it has on others’ views of you as a successful leader.
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Resources:
Purpose Driven Life
Warren, Rick. (2002, 2011, 2012). Purpose Driven Life: What On Earth Am I Here For? Zondervan. 
References:
Sturt, D. and Nordstrom, T. (2018 October 24). How Purposeful Kindness Can Make You A Better Leader. Forbes. https://www.forbes.com/sites/davidsturt/2018/10/24/how-purposeful-kindness-can-make-you-a-better-leader/?sh=7d8912657b7a.

Episode #28: ”This I‘ll Defend.”

“We’re just like everybody else. Our mission just helps our nation defend against foreign aggressors.”
According to the Department of Labor, there are 18.6 million veterans in the US and 9.2 million of them are in the workforce. Many of us have the opportunity to work beside a veteran yet have we truly thought about the unique experience they bring to our organization? Are we leveraging all their skills and their desire to be part of a team? Listen in as Rae and Bryana host a special guest, Missouri National Guard G-1 Sergeant Major Brian Kirkpatrick, as he talks about how workplaces can benefit from hiring veterans.
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Resource:
U.S. Department of Labor. Veterans' Employment and Training Service. https://www.dol.gov/agencies/vets

Episode #27: You Make 35,000 of These a Day!

It’s estimated that an adult makes 35,000 decisions a day, some with little impact like what you’ll wear to work and some with a lot of impact like what direction am I going to lead this company. In this episode we'll discuss the challenges and pitfalls of decision-making and ways to bring your team in on the process.
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Resources: 
The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement
Brassard, Michael. (1985). The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement. GOAL/QPC.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #26: Let‘s Make a Deal!

Believe it or not, we learned the art of negotiation at a very young age. How many times did you have to say, “Mom, Mom, Mom, Mom, Mom, Mom…” before she’d finally turn and watch you do something totally unspectacular? That was a negotiation; you got her to look and she got you to stop annoyingly call her name. Hopefully you've moved beyond that point. Listen in as the MTI team discuss tips for more effective approaches to negotiation.
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Resources:
Crucial Conversations: Tools for Talking When Stakes Are High
Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2012). Crucial Conversations: Tools for Talking When Stakes Are High. The McGraw-Hill Companies.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #25: Burnout and Bounce Back

How do we do more with less? This is a question we’ve been asked by some of the best and brightest. Our response is, ‘That’s a stupid question.” Here’s why: when production expectations exceed capacity to produce the net gain is zero. It’s a common assumption that the more hours people work, the more productive they are, therefore the more profitable the organization will be. Unfortunately, that is just not true. Listen in as the MTI team talks about burnout and how to come back from it.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
References:
Garton, Eric. (2017 April 6). Employee Burnout is a Problem with the Company, Not the Person. Harvard Business Review. https://hbr.org/2017/04/employee-burnout-is-a-problem-with-the-company-not-the-person. 
 
Gallup Report. (2020) Employee Burnout: Causes and Cures. Gallup. https://www.gallup.com/workplace/282659/employee-burnout-perspective-paper.aspx. 

Episode #24: Can I Be Frank, Frank?

We need to talk. You hear those words and you melt like a Wendy’s Frosty that sat on your dashboard too long. Why? Why is honesty so hard, yet the #1 attribute we want from our leader, our co-workers, EVERYONE!  In this episode, the MTI team discusses tips for having an honest conversation at work that’ll melt the tension, not boil the blood.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources: 
Vulnerability-based trust
Lencioni, Patrick. (2002). The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass: A Wiley Imprint.
Emotional bank account
Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People. Simon & Schuster.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off these titles by mentioning The Weekly Workplace.

Episode #23: More Than a Feeling

Emotions. We've all got 'em and sometimes they make us do crazy things. The hardest part? Those crazy things impact our relationships with others sometimes indefinitely. In this episode learn about emotional intelligence and simple ways you can work to manage your moods more consistently, temper your reactions, and make you more effective and less stressed-out.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
References: 
Brown, Brene. (n.d.). RSA Short: Empathy. https://brenebrown.com/videos/rsa-short-empathy/

Episode #22: Knock, knock. Who‘s There? Imposter Syndrome

Distinguished degrees hanging on the wall, shiny medals draped over the pictures that captured the moment, numerous awards lining the shelves, all legitimately achieved and certainly a visual sign of one’s success. Yet internally, some individuals have a hard time believing that this success is deserved. We know this as Impostor Syndrome.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
References:
Clance, Pauline. (1985). The Imposter Phenomenon: Overcoming the Fear That Haunts Your Success. Peachtree Publishing Ltd. 
Cuddy, Amy. (2015). Presence: Bringing Your Boldest Self to Your Biggest Challenges. Back Bay Books/Little, Brown and Company.
Young, Valerie. (2011). The Secret Thoughts of Successful Women: Why Capable People Suffer from the Imposter Syndrome and How to Thrive in Spite of It. Crown Publishing Group.

Episode #21: From Classroom to Workroom

It can be challenging to make the transition from college student to working professional. The freedom you experience from scheduling classes or leisure time with friends becomes filled with deadlines, meetings, and schedules. But the workplace can be fun too! As Fall semesters are underway at colleges across the globe, the biggest lesson students can learn is: now is the perfect time to prepare for the transition after graduation. In this episode, MTI's Rae Lyon talks with University of Missouri graduate Lindsay Buschjost Jacobs about all things students should know when entering the workforce. 
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #20: Hold That Elevator!

It takes a little over three minutes to reach the top floor of the tallest building in the world but you only get 30 seconds to give your elevator speech. Ever wonder why it’s called that? Because it should be possible to pitch an idea or deliver impressive information about yourself in the time span of an elevator ride, or approximately 30 seconds to three minutes. What’s more important is what goes into that pitch or summary – usually a memorable nugget regarding yourself or the product, service or idea you’re trying to pitch should you find yourself in an elevator with a prominent figure. Listen in as MTI discusses the importance of elevator pitches and what needs to go into the crafting of an effectively short, dynamic, and memorable speech.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #19: Why Fix What Ain‘t Broke?

If there’s anything that life and longevity teaches us it’s that to survive you must adapt and that means change. It’s no different in business. If a business is to survive, it must change and that means innovate, find new ways to present its products and services, giving its customers what they need how they need it where they need it when they need it. Creativity and innovation are knowledge-based skills that are born when employees use collaboration to come up with new ways to solve problems that might not even exist yet. Join the MTI teams as they talk about how leaders can cultivate creativity and innovation in the workplace.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #18: Engaged or Not Engaged?

According to Gallup’s State of the Global Workplace: 2021 Report an unfortunate and staggering 51 - 69% of employees are disengaged or actively disengaged. Disengagement costs companies millions in lost productivity. When companies have to replace disengaged workers, it can cost even more; one-half to two times the employee's annual salary. Either way, disengaged workers cost you!  Listen as the MTI team talks about what the state of engagement is in the workplace and how you can impact that as a leader.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources:
Gallup Workplace. (2021). State of the Global Workplace: 2021 Report. Gallup. https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
References:
Gandhi, V. and Robison, J. (2021 July 22). The 'Great Resignation' Is Really the 'Great Discontent'. Gallup. https://www.gallup.com/workplace/351545/great-resignation-really-great-discontent.aspx

Episode #17: Meaningfulness at Work

Interestingly, immediate supervisors have the most impact on an employee’s engagement yet cannot create meaningfulness at work.  However, leadership can actively cause meaninglessness. Listen as we discuss the factors that destroy meaningfulness and how employees find work meaningful.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources:
Bailey, C., & Madden, A. (2016 June 1). What Makes Work Meaningful - Or Meaningless. MIT Sloan Management Review. https://sloanreview.mit.edu/article/what-makes-work-meaningful-or-meaningless/

Episode #16: Engaging in Difficult Dialogue

Engaging in difficult dialogue with an employee is never easy and requires a careful approach.  Whether you are addressing poor performance, or behavior that is detrimental to your team or its success, it is important that leaders address these issues head-on. This episode offers tips for leaders to keep these difficult conversations positive, constructive, and focused on productive outcomes.  
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources:
Crucial Conversations: Tools for Talking When Stakes Are High
Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2012). Crucial Conversations: Tools for Talking When Stakes Are High. The McGraw-Hill Companies.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #15: The Effect Lack of Confidence Has on Your Career

Many times low self-esteem leads back to “that one time when…” and once that seed is planted and takes root it can be hard to stop. From your personal life into your professional life, that nagging voice in the back of your mind can get in the way of accomplishing great things. Listen in as we navigate our way through what confidence actually is and how you can eradicate the weeds to move forward to a more productive future.  
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #14: Where the Real Meetings Happen

Have you ever heard the phrase, “the real meetings happen at the water cooler”? The average meeting lasts ninety minutes, has no written agenda, and its purported purpose is completed only 50% of the time. This episode will address concepts to help you prepare and deliver a virtual or in-person meeting that has impact and purpose in a way that grows your influence.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources: 
The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement
Brassard, Michael. (1985). The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement. GOAL/QPC.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.

Episode #13: Creating Positive Workplace Culture

Veterans United not only has an altruistic purpose of lending to veterans but has also become an employer of choice for many people due to the positive culture it has created for employees. Learn how Veterans United established and maintains its positive culture and continues to be a magnet for talent as we talk with Ian Franz, the Director of Culture at Veterans United in Columbia, Missouri.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #12: Business Writing

More and more of our communication in the workplace is done through writing. Whether it’s emails, texts, instant messaging, etc, we spend a lot of time constructing written communication to set expectations, discuss problems, or provide feedback. However, the spoken word is very different from the written word. Join us for on this episode to learn how to be simple, concise, and specific with your business communication. 
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #11: Influencing Others

To get things done in today’s organizations, we must positively influence others. Whether it is your direct reports, colleagues, clients, suppliers, or even your boss, it’s important to gain buy-in and securing cooperation from others. This week’s episode of the Weekly Workplace explores influence: what it is and how to grow it when working with others.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #10: Accountability for Leaders

The hardest expectation to meet is the one no one knew about, and that’s where accountability starts. Accountability is results-focused and outcome-based. Listen in as MTI experts talk about what leaders can do to hold their team members accountable for expected outcomes.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #9: How to Receive Feedback Gracefully

Feedback is a gift. Whether you agree with the feedback or not, it does provides valuable insight on another person’s perspective about your work. This week’s podcast sheds light on how to receive feedback, the good, the bad or the ugly, gracefully.  
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #8: Grit in the Workplace

According to Merriam-Webster, grit is defined as “firmness of character; indomitable spirit.” Others might use words like perseverance in pursuit of one’s passion. Whichever one you like or a bit of both, we will be discussing the value and distinction of grit in determining success in the workplace.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources:
Duckworth, Angela. (2016). Grit: The Power of Passion and Perseverance. Simon & Schuster.
Grit scale
Duckworth, Angela. (n.d.) Grit Scale. https://angeladuckworth.com/grit-scale/
 
References:
IMDb. (1969). True Grit. A Paramount Picture. IMDb. https://www.imdb.com/title/tt0065126/?ref_=tt_mv_close
 

Episode #7: It's Not About the Money

More than money employees say they want a workplace that provides opportunities for growth and development and an employer who cares about their career journey. Advancing skills, increasing job satisfaction, and boosting employee confidence and morale are just a few of the benefits of training in organizations. Listen as we talk with the City of Columbia Missouri's Debbie Cummings, HR Training Coordinator, as she shares her knowledge about the value of training in the workplace.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources: 
Operating out of strengths; CliftonStrengths
Buckingham, M. & Clifton, D.O. (2001). Now, Discover Your Strengths. The Free Press: A Division of Simon & Schuster Inc.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off this title by mentioning The Weekly Workplace.
CliftonStrengths assessment & training: Contact Missouri Training Institute

Episode #6: Team Dynamics

Good team dynamics include trust, collective decision-making, accountability, mutual understanding, and self-corrective behavior. When consistent and productive behaviors exist, teams work more effectively and with less drama. We will identify what poor team dynamics look like, the top two causes, and some ways to overcome poor team behaviors. 
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #5: What Are You Trying to Balance?

In today's environment the line between work life and home life is set in sand, not stone; often making it hard to even distinguish the two. What does work/life balance even mean? What are we trying to balance? The most common response is time, time between work and home and having that "always on" feeling. We're here to dispel that and identify what we should really be trying to balance.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #4: Trust is a Must (Part 2)

Earning trust is a process not an event. It requires team members to be vulnerable and intentional with trust-building behaviors.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu

Episode #3: Trust is a Must (Part 1)

High-performing teams are built on a foundation of trust. But what is trust? This episode will define trust and describe what it looks like in workplaces.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu
Resources: 
Vulnerability-based trust
Lencioni, Patrick. (2002). The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass: A Wiley Imprint.
Emotional bank account
Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People. Simon & Schuster.
*Visit the Columbia, Missouri Barnes & Noble and get 25% off these titles by mentioning The Weekly Workplace.

Episode #2: Differences Make the Difference

Have you ever eaten a fruit salad with just one kind of fruit? How boring would that be? It's the variety that makes it interesting. The same can be said for your workplace. Appreciating the unique talents of your colleagues is what makes a great team.
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Episode #1: Small But Mighty

Missouri Training Institute's work is to inform, involve, and inspire professionals to be the best they can be. Find out who we are, what we do, and more importantly why we do it.
mti@missouri.edu  I  573.882.2860  I mti.missouri.edu