About This Episode
When something goes wrong at work, your first 30 seconds say more than you think. In this episode, we explore how leaders unintentionally set the tone in high‑pressure moments — through reactions, silence, energy, and even breathing. We break down what emotional hijacking looks like, why your team may start creating stories when your responses aren’t clear, and how a simple pause can shift everything. With honest examples and practical strategies, this conversation helps you move from reacting to responding — building trust in small, steady moments.
Want to Go Deeper?
Understanding emotional intelligence is one thing—measuring and developing it is where real growth happens. We offer EQ-i 2.0® assessment bundles designed to help individuals and leaders better understand how emotional intelligence shows up in their work. Each assessment bundle includes a 1:1 coaching session with a certified EQ-i coach to help interpret results and create a development plan.
Available options include:
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EQ-i 2.0 Workplace Assessment – Understand your emotional intelligence and how it affects everyday work interactions.
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EQ-i 2.0 Leadership Report – Explore how emotional intelligence impacts leadership effectiveness.
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EQ 360 Assessment – Gain insight from colleagues, direct reports, and supervisors to see how others experience your leadership.
📩 Interested in learning more or scheduling an assessment? Contact us at mti@missouri.edu.
We Want to Hear From You!
🎙️Have you ever wished you could redo your ‘first 30 seconds’? Tell us the story.
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!
Resources
📄 Transcript – Read the full transcript.
🎁 Freebie – Grab your free download for this episode.
📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.
📚 Explore Our Training – Learn more about our customized workplace training programs.
📞 Contact Us – Got questions or ideas? Email us at mti@missouri.edu.
References
Frankl, Viktor. (1959). Man's Search for Meaning. Beacon Press.